Terms of service

TERMS OF SERVICE – BUYTIQEEN

Last Updated: 20 September 2026

Welcome to Buytiqeen! These Terms of Service explain the rules for using our website and purchasing products from us. By visiting our website or placing an order, you agree to these terms.

1. About Buytiqeen

Buytiqeen is an online store offering beauty, skincare, fashion, accessories, and lifestyle products.

Contact Email: buytiqeen.support@gmail.com
Business Location: Salempur, Lakhimpur Kheri, Uttar Pradesh, India – 262701

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not misuse our website, attempt unauthorized access, or provide false information while placing an order.

3. Products and Descriptions

We try to display accurate product descriptions, images, and prices. However, slight differences in color or appearance may occur due to screen settings or product variations.

If a product is damaged, defective, incorrect, or significantly different from its description, please contact us.

4. Prices and Payments

All prices are displayed in Indian Rupees (INR), unless stated otherwise.

We may accept the following payment methods:

  • Cash on Delivery (COD)
  • UPI
  • Credit Cards

Orders are subject to payment verification and availability. We reserve the right to correct pricing errors and contact customers if an error affects their order.

5. Orders and Cancellation

After placing an order, you may receive an order confirmation. This does not necessarily mean that the order has been finally accepted.

We may cancel an order if a product is unavailable, payment cannot be verified, or incorrect information has been provided. If payment has already been made, we will arrange a refund where applicable.

To request cancellation, contact us as soon as possible at buytiqeen.support@gmail.com. Cancellation may not be possible after an order has been dispatched.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated time shown at checkout or communicated to you.

Delivery times are estimates and may be affected by courier services, weather, holidays, or other circumstances beyond our control.

Please provide a correct and complete delivery address and contact number. Additional delivery charges, if any, will be shown before you place your order.

7. Returns and Refunds

We offer a 7-day return request period from the date of delivery, subject to the conditions below.

You may request a return if:

  • You do not like the product.
  • The product arrives damaged or defective.
  • You receive the wrong product.

To request a return, email buytiqeen.support@gmail.com with your order number and reason for return. For damaged or incorrect products, please include clear photographs.

Products should generally be unused and returned in their original condition, with packaging, tags, and accessories where applicable. Please wait for our return instructions before sending anything back.

Return shipping: Buytiqeen will cover the return shipping cost for eligible approved returns.

Refunds: Once the returned product is received and inspected, we will inform you about the refund status. Refunds for prepaid orders will generally be made to the original payment method where possible. For COD orders, we may request verified bank or UPI details.

The time taken for the refund to appear may depend on your bank or payment provider.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

8. Customer Responsibilities

You are responsible for providing accurate order, contact, and delivery information. Please check your order details carefully before submitting your purchase.

9. Intellectual Property

All content on our website, including text, logos, graphics, and images, belongs to Buytiqeen or its respective owners, unless otherwise stated. You may not copy or use this content without permission.

10. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, and Shopify. Their services may be subject to their own terms and privacy policies.

11. Privacy

We collect and use customer information to process orders, arrange deliveries, provide customer support, and operate our store. Please read our Privacy Policy for more information about how we handle personal information.

12. Limitation of Liability

To the extent permitted by applicable law, Buytiqeen is not responsible for indirect or unexpected losses arising from the use of our website or delays caused by third-party services.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be published on our website with the updated date.

14. Governing Law

These terms are governed by the laws of India, subject to applicable consumer protection laws and the jurisdiction of competent courts.

15. Contact Us

If you have any questions about these Terms of Service, orders, returns, or refunds, please contact us:

Buytiqeen
Email: buytiqeen.support@gmail.com
Location: Salempur, Lakhimpur Kheri, Uttar Pradesh, India – 262701